General Information
1. What is KidSmart Academy?
KidSmart Academy is an after-school program offering a range of educational and enrichment activities designed to support children's holistic development.
2. What age groups do you serve?
We provide programs for children aged from 4 years to 11 years.
3. What are the operating hours of KidSmart Academy?
Our after-school program typically runs from 12:30 pm to 6:00 pm, Monday through Friday on school days. We also offer full day programs from 8:45 am – 5:00 pm during school breaks and holidays.
4. Where is KidSmart Academy located?
We are located at 3080 La Selva St, Flr 2, San Mateo, CA 94403. For directions, please visit our contact page.
NOTE – we are on the backside of the building.
5. Do you offer transportation services?
Yes, we provide pickup services from local schools in Foster City and San Mateo. Please contact us for more details.
Programs and Activities
6. What programs and activities do you offer?
We offer a wide range of programs, including after-school care, enrichment classes like Lego Robotics, Mad Science, Art, Spanish, and Hindi, as well as day camps during school breaks.
7. How are your programs structured?
Our programs are designed to balance educational activities with fun and creative experiences. Students are grouped by age and suitable tasks and activities are assigned. Each day includes a mix of academic support, enrichment activities, and
recreational time.
8. What is the student-to-teacher ratio?
We maintain a low student-to-teacher ratio to ensure personalized attention and support for each child.
9. Do you offer any special programs during the summer?
Yes, we offer specialized summer camps focused on creativity, STEM, and outdoor activities. Check our summer camp page for more details.
Enrollment and Fees
11. How can I enroll my child at KidSmart Academy?
You can enroll your child by filling out the registration form on our website or by contacting us directly via email at contact@kidsmartacademy.com. Our staff will guide you through the enrollment process. You can also schedule a tour to learn more about our facility and program.
12. What are the fees for your programs?
Our fees vary depending on the program and schedule. Please visit our pricing page or contact us for detailed information.
13. Why is monthly fee same every month ?
Our fee structure is based on 180 school days in a year and spread equally over 11 months. Thus, the fee is the same for each month even when the month have a higher number of school days.
14. What is your cancellation policy?
We require a 30-day written notice to cancel the registration.
15. Do you offer financial assistance or scholarships?
We offer limited financial assistance based on need. Please contact us to discuss eligibility and application details.
Communication and Support
16. How do you communicate with parents?
We maintain regular communication with parents through emails, newsletters, and meetings. We also provide updates on your child’s progress and upcoming events. We also use Procare app for regular communications, billing, and sign-in/sign-out.
17. Can I visit the academy before enrolling my child?
Absolutely! We encourage prospective parents to schedule a tour to see our facilities and meet our staff.
18. What should I do if I have a concern or issue?
Please feel free to reach out to our team directly. We are committed to addressing any concerns and ensuring a positive experience for both you and your child.
19. How do I opt-out of receiving emails or updates?
If you no longer wish to receive emails from us, you can opt-out by contacting us via email at contact@kidsmartacademy.com.
20. Who can I contact for more information?
For any additional questions or information, please contact us at +1 650-262-7828 or contact@kidsmartacademy.com.
